EVENTLIN

Bringing clarity to hospitality bookings

Starting point

I joined Eventlin when the product was already in the market, with a solid customer base across the Balkans. The next step was bigger: move customers and prepare the product for the world market.

Outcome

The redesign turned Eventlin from a MVP into a confident, cohesive product. / <5min onboarding time / +28% activation / −40% support requests / 3× faster setup

Info

Tools: Figma & Framer; Time: 2025; Role: Designer, no-code developer

EVENTLIN

Bringing clarity to hospitality bookings

Starting point

I joined Eventlin when the product was already in the market, with a solid customer base across the Balkans. The next step was bigger: move customers and prepare the product for the world market.

Outcome

The redesign turned Eventlin from a MVP into a confident, cohesive product. / <5min onboarding time / +28% activation / −40% support requests / 3× faster setup

Info

Tools: Figma & Framer; Time: 2025; Role: Designer, no-code developer

Problem

The cracks started to show in daily use

The product had grown faster than its foundations.

Navigation was confusing. Bugs and broken flows appeared across the product. Users could make irreversible mistakes without enough guidance.

The founders were still onboarding and educating every customer themselves. That worked while the customer base was small. It stopped working as the product grew.

The first steps I took:

1

I mapped the key user journeys and ran a UX audit across the product

2

Accessibility issues identified and fixed

3

Navigation and interaction patterns cleaned up

4

Three visual themes created

5

Three visual themes created

5

Built marketing website to match the new direction

next steps

The scope gets bigger

The founders were still onboarding and educating every customer themselves.

It worked at a small scale. It could not work at the next one.

Building v2:

1

Improved onboarding flow

2

Redesigned the product and created a self-serve setup

3

Design system systematized

4

Worked on "Lina", AI coworker

Today's suggestions
Hi Ann, you have 34 bookings for today.
first reservation at 12:30
one notable guest at 14:00
maybe one special request
Show Lina suggestions
Discover concierge
Feature analysis
Show me suggestions
Thinking…
First booking is at 12:30, so you have some time
I'd prepare for the 14:00 booking first. That guest has a special request worth seeing.
4 guests, birthday celebration. I'll seat them at your best available table.
Shall I prepare the 14:00 booking for you and let the guest know everything is set?
Yes, do it
Not now
Preparing…
All set.
The 14:00 booking is prepared and the guest has been notified. You're good to go.
View booking
Ask Lina to help you with anything...

summarum

Designing for everyday use

01

Product cleanup

Simplified key journeys, navigation and core workflows. Created a more consistent and scalable interface across the product.

02

Mobile

Reworked the mobile experience, making it cleaner and easier for hosts and staff to manage bookings on the go.

03

Design system

Created a full design system for both light and dark themes, setting a scalable foundation for future product growth.

04

Website

Designed and developed a new marketing website in Framer, rewriting the information architecture and copy to tell a clear story of the product.

05

Brand

Systematized the brand, consolidating all previous assets and guidelines into a single, cohesive brand book.

Outcomes

The redesign improved usability, consistency, and perception

The design system now drives all new features, the website aligns the product story, and the overall experience feels reliable and modern.

This work laid the foundation for scalability — enabling faster workflows, fewer mistakes, and a stronger sense of trust in the brand.

Problem

The cracks started to show in daily use

The product had grown faster than its foundations.

Navigation was confusing. Bugs and broken flows appeared across the product. Users could make irreversible mistakes without enough guidance.

The founders were still onboarding and educating every customer themselves. That worked while the customer base was small. It stopped working as the product grew.

The first steps I took:

1

I mapped the key user journeys and ran a UX audit across the product

2

Accessibility issues identified and fixed

3

Navigation and interaction patterns cleaned up

4

Three visual themes created

5

Three visual themes created

5

Built marketing website to match the new direction

next steps

The scope gets bigger

The founders were still onboarding and educating every customer themselves.

It worked at a small scale. It could not work at the next one.

Building v2:

1

Improved onboarding flow

2

Redesigned the product and created a self-serve setup

3

Design system systematized

4

Worked on "Lina", AI coworker

Today's suggestions
Hi Ann, you have 34 bookings for today.
first reservation at 12:30
one notable guest at 14:00
maybe one special request
Show Lina suggestions
Discover concierge
Feature analysis
Show me suggestions
Thinking…
First booking is at 12:30, so you have some time
I'd prepare for the 14:00 booking first. That guest has a special request worth seeing.
4 guests, birthday celebration. I'll seat them at your best available table.
Shall I prepare the 14:00 booking for you and let the guest know everything is set?
Yes, do it
Not now
Preparing…
All set.
The 14:00 booking is prepared and the guest has been notified. You're good to go.
View booking
Ask Lina to help you with anything...

summarum

Designing for everyday use

01

Product cleanup

Simplified key journeys, navigation and core workflows. Created a more consistent and scalable interface across the product.

02

Mobile

Reworked the mobile experience, making it cleaner and easier for hosts and staff to manage bookings on the go.

03

Design system

Created a full design system for both light and dark themes, setting a scalable foundation for future product growth.

04

Website

Designed and developed a new marketing website in Framer, rewriting the information architecture and copy to tell a clear story of the product.

05

Brand

Systematized the brand, consolidating all previous assets and guidelines into a single, cohesive brand book.

Outcomes

The redesign improved usability, consistency, and perception

The design system now drives all new features, the website aligns the product story, and the overall experience feels reliable and modern.

This work laid the foundation for scalability — enabling faster workflows, fewer mistakes, and a stronger sense of trust in the brand.

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CONTACT

Belgrade, Serbia.

© 2026

Working from Belgrade, Serbia.

© 2026

CONTACT

Belgrade, Serbia.

© 2026

Working from Belgrade, Serbia.

© 2026